The app requires you to have GoToMeeting account which can be created here.
- Install the app from the LiveChat Marketplace.
- You can simply invite customers to join a video meeting while you’re chatting to them. Just click the app icon in the Agent App Widget section, choose the GoToMeeting for LiveChat app and Connect:
- Authorize GoToMeeting for LiveChat.
- Once connected, you can start inviting your customers to join video meetings with you.
Starting a meeting
To invite your customer to join a video meeting just click the Create online meeting button:
Once clicked, a meeting will be created and the invitation will be send to your customer:
Join the meeting
You can now join the meeting by clicking on Join meeting from your app.
Uninstalling the app from LiveChat
- Open the LiveChat App https://my.livechatinc.com/.
- Go to Settings >> Integrations & apps >> Installed Apps.
- Find the GoToMeeting for LiveChat app and click on Actions >> Uninstall.
- Click on Submit and uninstall.
Feedback and feature request
You can send us your feedback and feature request at [email protected].